The Carnegie Pulse: Pulse Scheduler: 76-318 Communicating in the Global Marketplace

76-318 Communicating in the Global Marketplace

Units: 9.0
Department: English
Prerequisites: 76-270 or 76-271
Cross-listed: 76-718
Related URLs: http://hss.cmu.edu/HTML/departments/engl

In the current international environment, some of the most rewarding employment opportunities are in multinational and international settings. But are we prepared for the challenge of communicating with professionals from all over the world? Even as more people around the globe learn English, specific cultural values, beliefs, and assumptions continue to influence the way in which they communicate. More often than not there is a whole different worldview behind a foreign accent. Globalization brings along several pressing questions: How does technical and professional communication avoid the potential for misunderstanding and conflict that comes with cultural difference? How do companies whose business philosophies have been shaped by certain values and beliefs reach a workforce and customers who subscribe to different worldviews? How can international communication be effectively planned, measured, improved? This course prepares you to address these questions by explaining the specific ways in which national culture influences professional and technical communication, the impact of globalization on business environments, and the ways in which you can rely on general concepts and principles in order to communicate effectively in specific international settings and situations.

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